Quality Services

Organizations that expect to prosper in the current market must be able to develop quality systems that meet the needs of their customers on time and within budget. Industry statistics show that only one percent of systems meet these criteria. Our Quality Services are designed to help organizations implement software quality programs that are both effective and efficient.

Mosaic's Approach to Quality Services

  • Customize process to fit unique needs of organization and project
  • Measure process

Benefits

  • Reduced costs and more reliable software
  • More predictable projects

Specific Services

Software Quality Program Define and implement a software quality program customized to the priorities, culture and needs of the organization.
Project Risk Assessments Identify the critical risks of a project and provide detailed guidance on how the risks can be reduced.
CMM and ISO 9000 Support Support Capability Maturity Model efforts and/or ISO 9000 efforts.
Defect Management Program One of the greatest opportunities software managers have to improve quality, productivity, and customer satisfaction is to manage defects more effectively. This service is designed to help organizations establish a defect management process.
Project Quality Assurance Support Develop the quality assurance (QA) plan for a project and provide follow-up review of deliverables to ensure that the project meets its objectives.
Quality Assurance Support Support an existing QA function, or help establish a new QA function.
Methodology Support Develop, enhance, or customize a methodology to fit the unique needs of your organization or project.
IT Process Engineering Whether it is re-aligning the IT process to changes in business strategies, or integrating new technologies such as thin client and e-commerce, Mosaic can lead or support your IT process engineering efforts.

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